Account Settings
User Setup
- Property Management Company Demo
- Property Manager Getting Started Guide
- Property Manager App
- Property Manager User Roles and Access Guide
- What Access is your Staff Management allowed and where/how to login? (for Property Managers)
- How do I add another User or Supervisor to my account? (for Property Managers)
Property Setup
- How to add a Property? (for Property Managers)
- How do I add notes to a Property? (for Property Managers)
- How do I add a photo to a property? (for Property Managers)
- How do I update a Door Code for a Property? (for Property Managers)
- How do I set the cleaning price? (for Property Managers)
- How to Update Default Check-In and Out Times from the Property Manager Account
Cleaning Companies
Scheduling Appointments (Tasks)
- Modifying Specific Appointment Arrival and Departure Times
- How do I manually Schedule an Appointment? (for Property Managers)
- How do I edit an Appointment? (for Property Managers)
- How do I Cancel an Appointment? (for Property Managers)
- How do I Mass Cancel Appointments? (for Property Managers)
- How do I Break Connection for Cancelled Appointments? (for Property Managers)
Inventory Setup
Inspections
Work Orders
Advanced Features
- Property Vacant Report
- Cleaner Directory Search
- How to View and Approve & Disapprove Subtasks from Your Cleaning Team (for Property Managers)
- Multi-Unit Grouping from the Property Management Account
- Unit Status View- Overview for Property Managers
- Geolocation for Internal Appointments (Property Managers)
Billing
- Paying Cleaning Company Invoices via Pay Now (for Property Managers)
- Setting Up Propler ACH and Credit Card to Autopay Your Cleaning Company Invoices
- Setting Up Stripe ACH and Credit Card to Autopay Your Cleaning Company Invoices
- How do I look up an Invoice from my Cleaning Company?
- Autopay my ResortCleaning
- How much does ResortCleaning cost and who pays for it?